If the initial installation was corrupted, you may need to uninstall and re-install Silverlight with these filters disabled.After many attempts I finally found the solution that continues to work for me.I am on the latest MacOS Sierra.
Silverlight Safari Install And ReIf you already have Silverlight installed - Open Safari and Navigate to the Optik On The Go website. Log into your account and attempt to watch any channel, you will get the same error. Then, in the main menu bar, go to the Safari dropdown menu and select - Preferences The choose Security Beside Internet Plug-ins - click the button Plug-in Settings Find and highlight Silverlight On the right you will see Currently Open Websites. Beside onthego.telus.com change the dropdown option to On Click Done and you should be good to go. Thanks for sharing your solution Im off to deal with it myself, following your instructions EDIT: OK that took less than 2 minutes Thanks again for sharing your solution. What do you think, or what am I doing wrong I also have Sierra on both laptop and my desktop computers and they both respond the same. But there will have to be a platform switch sooner or later to make it compatible with MacPC again. I had the same issue when testing with my windows pc with silverlight. That was solved by downloading a version of firefox 52 that still supported silverlight. This solution worked fine for windows, but hasnt worked yet for mac. Going to test that out for the older version of firefox and then return with results.
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December 2020
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